RT Brokerage Services, Inc.’s Privacy Statement
Last Updated: January 14, 2008
RT Brokerage Services, Inc. is a real estate brokerage company providing consumers with fee-for-service real estate services and the real estate industry with aggregated research on the factors that drive real estate sales. We collect data through various research methods (e.g., on-site surveys and Internet-based web forms) completed by consumers and real estate professionals alike.
RT Brokerage Services is committed to protecting your privacy. Please read the privacy statement below. This RT Brokerage Services Privacy Statement (‘Statement’) applies to data collected by RT Brokerage Services through its http://www.rtbrokerage.com/re360/ site and related on-site survey services. [This Statement also covers RT Brokerage Services’ treatment and use of any data that RT Brokerage’ business partners share with RT Brokerage Services. This Statement does not apply to RT Brokerage Services treatment and use of data collected through other sources.]
We may amend this Statement from time to time by posting an amended form of this Statement on the website noted above. If amendments occur, we will revise the “last updated” date at the beginning of this Statement. We will notify you by email, unless you have instructed us not to, of any substantive changes to the practices described in this Statement that make them less protective of information collected in the past without the consent of affected customers. You are responsible for reviewing this Statement to ensure that you understand and agree with any changes. By continuing to participate in any of our research programs and use of our websites, you consent to any updates to this Statement.
Collection of Your Personal Information
In order to participate in RT Brokerage Services research and surveys and to be eligible for rewards and incentives, you must first be invited to complete our registration process which is located at http://www.rtbrokerage.com/re360/. In order to become a re360 participant you must accept these and the re360 terms and conditions. Our registration process requires that you provide contact information (e.g. name, address, email address and mobile phone number), demographic information (e.g. gender, age, race, and income level), and in the case of real estate professionals, license information (e.g. brokerage and years of experience).
Once you become a participant you can update your demographic profile or contact information by visiting the re360 user website at http://www.rtbrokerage.com/re360/ and logging in using your username and password or by contacting our Help Desk at the email address listed at the bottom of this statement. SupraKey access statistics and other information automatically collected by the Supra software cannot be modified. When you update your demographic or contact information, we may keep a copy of the prior version for our records.
We may automatically update the re360 site to enhance data collection processes and other features. If these updates result in material changes in the recording and handling of personally identifiable information, we will notify participants by posting the changes on our website at http://www.rtbrokerage.com/legal/ at least thirty (30) days prior to their implementation. Continued use of the re360 site after the effective and posted date of any changes constitutes acceptance of any and all changes to the website and/or software.
RT Brokerage Services does not make use of permanent “cookies” on the re360 website. Temporary, or “session cookies”, may be used to enhance the your web experience but will only last for the duration of your web viewing session and are automatically removed when you close your browser window or navigate to another site.
Use of Your Personal Information
The personal information we collect is used to describe the demographic characteristics of different types of consumers and real estate professionals on an anonymous basis through our summary reports and analyses. RT Brokerage Services' research focus is the understanding of consumer and real estate professionals consumption and preferences as they relate to their use of real estate services. We aggregate the data collected from our various research participants and projects and extrapolate these results to all real estate users using statistical projection methods. Our customers use insights from our reports to learn more about consumer and real estate professional preferences and to make better decisions about new product development and marketing initiatives.
RT Brokerage Services does not sell or transfer to third parties any of the personally identifiable information collected from our research participants. RT Brokerage may use third parties to perform certain functions on our behalf. In such cases, only the minimum required amount of information is transferred to these third parties so as to enable them to perform these functions on our behalf and they are prohibited from using this information for any other purpose.
We may use your personal information to communicate with you, i.e. welcome letters, sweepstake and reward notifications, information on technical service issues and updates, and security announcements.
We may share your personal information that we collect when we believe that it is required by applicable law, when necessary to protect or enforce our rights and property or the rights and property of another user, and when necessary to protect the safety of individuals or the public.
We may transfer (e.g., as part of a sale or as part of bankruptcy proceedings) all or a part of our business or assets to a third party. Your personal information may be a part of the business or assets that we transfer. We may structure our business to operate through subsidiaries and other affiliated business entities. We may provide our affiliated businesses with access to your personal information as part of our business operations. For example, we may provide your information to a subsidiary in order to provide services to you in a foreign country.
Storage and Security
All data collected by RT Brokerage Services may be stored indefinitely on our servers. Personal information collected on http://www.rtbrokerage.com/re360/ and through the on-site surveys may be stored and processed in the United States or any other country in which it operates. By using the http://www.rtbrokerage.com/re360/ site you consent to any such transfer of information outside of your country.
RT Brokerage Services is committed to protecting the security of your personal information. We use a variety of security products and services and hardware devices to help protect your personal information from unauthorized access, use, or disclosure. Additionally, within RT Brokerage Services we limit access to personally identifiable information to authorized employees only. When we need to transmit highly confidential information (e.g. passwords or demographic information) over the Internet, we protect it through the use of encryption.
Participation in RT Brokerage Services research is completely voluntary. Participation in a survey is always voluntary, and participants have a choice to provide or not provide the requested survey information. You may opt out of any or all of RT Brokerage Services research projects at any time. Anyone wishing to be removed from RT Brokerage Services email communications can send email to remove (at) rtbrokerage (dot) com or help (at) rtbrokerage (dot) com.
Links to Third Party Web Sites
Our products, services, and websites may contain links to products, services, and websites not operated by RT Brokerages Services. We are not responsible for the privacy practices or the content of these products, services, and websites. Please review the privacy policies for these products, services, and websites in order to understand the applicable privacy and information collection practices.
No Error-Free Performance
We do not guarantee error-free performance under this Statement. We may not always catch an unintended privacy issue, despite our efforts to do so. Accordingly, we welcome your feedback regarding any privacy concerns that you may have, including how we can improve this Statement. We will use reasonable efforts to comply with this Statement and will take prompt corrective action when we learn of any failure to comply with it.
|RT Brokerage Services, Inc.|
|Attn: Privacy Officer|
|270 South Hanford Street, Suite 206|
|Seattle, WA 98134|
|email: help (at) rtbrokerage (dot) com|
|tel: +1 (206) 973-2587|
|fax: +1 (866) 901-1109|